sweb.Contract B2C

Office work is mostly a thing of the past. With the sales service sweb.Contract B2C every contract parker can complete their rental agreement over the Internet. A ‘win-win’ situation both for you and your regular customers.

Save time and reduce costs

  • Give tasks and the responsibility to your parking  facility users and let them complete a contract  with you on their own over the Internet.

  • The self-registration of contract parkers saves you time and human resources.

Simple processes increase acceptance

  • The Internet sale takes place using a simple,  clear, step-by-step process, such as those known from hotel booking platforms.

  • The service doesn’t require a complex installation or local programs – a standard Internet access is sufficient.

Increase sales through an additional sales channel

  • Integrate the service into your website and your social media presence and address new and previously unreached customer groups.

  • Generate – without increased effort – additional revenue.

24/7 online service for your customers

  • Your Internet sales service is not bound to office opening times and is therefore available to your customers anytime and anywhere.

  • Monthly rents can be automatically collected, for example, from the credit card account given by a customer.

Features

USE and Application

  • The operator offers customers the option of making a long-term (contract-based) parking space reservation over the Internet

  • The customer generates a request for the desired  parking product via ‘sweb.Contract B2C’

  • The operator confirms the request and provides the requested data carriers

    • Alternative: The customer specifies existing  data carriers when submitting the request

  • The customer is notified via e-mail about the activation,  including information about any follow-up steps

  • The customer receives the requested data carriers (by e-mail or personal collection)

    • Alternative: Customers using existing data carriers may use the parking space straight away

  • The monthly rental fee is charged automatically to customer, which is then debited from the payment account on file (bank account or credit card)

Applications

  • Business Parks

  • Car parking facilities with a large share of contract parking customers

  • Universities and airports

  • Residential properties and gated communities

  • Recreational facilities

Functions for the operator

  • Creating contract templates, including contract details

  • Creating and editing notification message templates

  • Declining contract parking requests

  • Contract activation and issuing of the required data carriers

  • Printing of cover letters and preparation of data carriers for shipment or personal collection

  • Linking of contract hardcopies to electronic data records

  • Periodical invoicing of parking customers

  • Overview and administration of parkers and contracts

  • Instant termination of contracts at any time

Functions for THE Customer

  • Submitting contract parking requests over the Internet

  • Use of existing data carriers with a known identification numbers (keycards, keytags, or vehicle registration numbers)

  • Ordering new data carriers specifying type and quantity, with transparent pricing models

  • Overview of parking contracts, termination of contracts (as per contractual conditions)

  • Administration of master data, payment details, and registered parkers

  • Notification by e-mail about registration, requests, contract activation, invoicing, password changes, and contract termination

Operation

  • Use of the service over the Internet

  • Easy to use

  • Clearly structured menus and step-by-step processing

Standard Version

  • Web-based service for processing both requests and orders for contract parking spaces, branded with the SKIDATA design

  • Sale of contract parking spaces at individually defined online conditions

  • Configuration of contract fees, supported data carriers, optional delivery and collection fees for each contract parking offer

  • Secure PCI compliant payment; credit card or bank details will be submitted to the payment service provider in accordance with PCI guidelines

  • Default templates for notification messages and invoices

  • Automatic notification e-mails, automatic creation and e-mailing of invoices

  • Available in German, English, Italian, Dutch, French, Spanish, Hungarian, and Slovenian

  • Service can be translated to other languages

Options

License Options

  • Parker access using e-tickets

  • Extension and renewal of contracts

Custom branding

  • The service integrates seamlessly into an existing web portal

  • Custom branding is available on request, the workflow steps to achieve this are predefined.

  • Definition of individual texts by overwriting  the default language text

  • Linking to General Terms and Conditions of Business (GTC), frequently asked questions (FAQs) and legal information

Content customization

  • Individually customizable product description, optionally with added information, links and images

  • Individually customizable notifications and invoices

 
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