sweb® Control
sweb Control takes your parking management to the next level. You benefit from central administration in a modern and intuitive design.
Low costs, high profit
With sweb Control you only need one tool to operate several car parks centrally. You save money and at the same time can standardize your service quality thanks to the automation of processes. All of this happens with reduced resource requirements.
Smart user interface
Modern, classy and super intuitive. With the new user interface you can complete all your tasks with just a few clicks. The training effort for your employees is reduced to a minimum.
Flexible and fast
From multi-screen control rooms to mobile phones: sweb Control can be used on all devices. You can react faster to incidents by enabling your employees to control the parking system flexibly from the office, at home or from their smartphone.
Open for third-party systems
Various subsystems (e.g. Intercom or CCTV) and external systems (e.g. fire alarm) can be easily integrated into sweb Control. The advantage: Your employees can operate several systems with one tool.
Features
Centralized monitoring and control
Central management and monitoring of multiple facilities
Monitor and control systems via standard connectors (Parking.Logic, SNMP devices, PLC devices, skiosk Smart ‘Vending’)
Detect problems
Define rules to automatically detect events
Check device status and details
Sound alert for incoming tasks and incidents
View detailed information about system events, reasons for rejection, card transaction history
View cash levels and ticket tray levels of automated payment machines
View CCTV/IP camera live pictures of the car park on a smartphone, tablet or a desktop
Review overall facility status in a tree structured or graphical device overview
Link external knowledge base content to specific device/ car park objects (e.g. a picture of a specific device)
Keep track of operational device states (e.g. the charging status of electric cars at charging stations)
Graphical representation of counter information
Define service downtimes in which devices shall not be monitored (incl. holiday and shopping day configuration)
Organize Problem Solving
Organize operative work with automatically created tasks
Configure automatic notification of operative staff via email or SMS
Collaborate with team members (e.g. task forwarding and task delegation)
Task management incl. prioritization and escalation (e.g. automatically inform a superior when a task isn’t taken on in a specific time interval)
Remote device control (e.g. “Manual Open”, “Out of Order”, “Lost Ticket” and many other)
Initiate and accept Intercom calls
Define rules to start business workflows
Define rules to execute device commands automatically in specific situations
Schedule commands for regular automatic execution
System Integration
Parking.Logic (e.g. ticket search, counter adjustments, rejection events)
skiosk Smart ‘Vending’(e.g. cash level and hopper level information)
CCTV/IP cameras
Intercom systems (Vingtor Stentofon and Commend)
User Interface
Desktop-based back office control center incl. central device view, central task view and editable dashboards with widgets
Remote car park monitoring and control for standby duties, optimized for tablets
Options
Mobile
Simple, browser-based user interface for “on the fly” duties, optimized for smartphones
Real-time monitoring and control of devices (e.g. “Manual Open”, “Out of Order”, “Lost Ticket” and many other)
View device status and details
View cash level information of automated payment machines
View information about sales transactions and payments • View live pictures of CCTV/IP cameras
Workflow management
Customized workflows in BPMN2 format (Business Process Model and Notation version 2.0)
Extended operative reports
Operator Task Handling
Operator Manual Actions
Task Activity Statistics per User
Task Activity Statistics per Car Park
Created/Finished Task Trend
Device Status Changes
Occurred Incidents
